Shipping policy
Shipping Policy
Processing Time: Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Delivery Times: Shipping rates are calculated at checkout based on your location and chosen shipping method. Estimated delivery times are:
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days
Domestic Shipping (United States): We ship to all 50 U.S. states. Free shipping may be available on qualifying orders — check our current promotions at checkout.
Order Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Damaged or Lost Packages: If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date so we can make it right.
Delays: My Store is not responsible for shipping delays caused by carriers, weather, or other circumstances outside our control. We appreciate your patience!
Contact Us: Have questions about your shipment? Reach out to us through our website's contact page and we'll be happy to help.